Chatbots News

Even after the agent engages, some chatbots can continue to support the process by forwarding background information on the caller’s location (even street or ZIP code!). […]

Similar analyses can be performed for the contexts Comments and Reviews. Note that for the last one, the 3-class experiments have no results since datasets containing […]

In Sentiment analysis, our aim is to detect the emotions as positive, negative, or neutral in a text to denote urgency. We can any of the […]